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Please allow 06 – 12 business days from the time your package arrives back to us for a refund to be issued.
Orders & Shipping
We process all orders within 1–3 business days. Once shipped, delivery typically takes 5–10 business days, depending on your location and courier availability. During peak seasons, sales, or unforeseen circumstances, delivery may take a little longer. You’ll receive a tracking link via email or SMS as soon as your order is dispatched.
We currently deliver to serviceable locations within India. Our shipping network is continuously expanding, so stay tuned for updates on additional delivery locations.
Shipping charges are calculated at checkout based on your delivery location and order value. We may also offer free shipping on eligible orders and promotional offers from time to time.
Yes! Once your order has been dispatched, you’ll receive a tracking link via email or SMS. You can use it to monitor your shipment until it reaches your doorstep.
Returns & Exchanges
Your satisfaction is important to us. If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Due to hygiene and safety reasons, opened or used personal care products cannot be returned unless they arrive damaged or defective.
Simply contact our customer support team with your order number, a brief description of the issue, and clear photos of the product (if applicable). Our team will review your request and guide you through the next steps.
About Nirvra Products
Our products are carefully formulated for a wide range of skin types. However, we recommend performing a patch test before first use, especially if you have sensitive skin.
Yes. We are committed to creating products that are not tested on animals and are made with carefully selected ingredients.
Many of our products contain botanical extracts and naturally inspired ingredients. Each product page lists the complete ingredient information to help you make an informed choice.
Discontinue use immediately and consult a healthcare professional if irritation persists. If you have known allergies or sensitive skin, please review the ingredient list before use.
