Last Updated: July 5, 2026

At Nirvra, customer satisfaction is our priority.

Returns

We accept return requests only if:

• The product received is damaged
• The product received is defective
• An incorrect item has been delivered

Return requests must be submitted within 7 days of receiving the order.

Non-Returnable Products

For hygiene and safety reasons, the following items cannot be returned:

• Opened skincare products
• Used products
• Products damaged due to misuse or improper handling

Refund Process

After receiving and inspecting the returned product, approved refunds will be processed to the original payment method.

Refunds typically reflect within 5–10 business days depending on the customer’s bank or payment provider.

Replacements

Where applicable, a replacement product may be offered instead of a refund.

Order Cancellation

Orders may be cancelled before dispatch. Once shipped, cancellation requests may not be accepted.

Contact Information

Email: info@nirvra.in

Phone: +91 96467 61212

Website: www.nirvra.com